Eligibility and Account Validation

Promotions at Melbet are offered to eligible players in compliance with applicable law. To participate in bonus offers, a user must: be at least 18 years old, hold a registered and verified Melbet account, and reside in a jurisdiction where bonuses are permitted. The operator may require identity verification and payment method verification before any withdrawal of funds arising from bonus activity. Duplicate or fraudulent accounts, or attempts to abuse bonuses, may result in forfeiture of bonuses and permanent account suspension.

Bonus Offers and Eligible Types

• Welcome bonuses (deposit-based promotions) issued on eligible first or subsequent deposits, subject to offer-specific terms.
• Free spins granted on registration or participation in a specific promotion, with conditions set per offer.
• Cashback or rebate promotions, returning a percentage of losses or qualifying bets to the bonus balance or cash balance as defined by the offer.
• Loyalty and VIP bonuses awarded through the Melbet rewards program, subject to tier status and wagered volumes.
• Task-based or promotional rewards that may be granted upon completion of defined activities or milestones.

Each promotion has its own detailed terms and conditions. Only one bonus may be active at a time unless a promotion expressly allows multiple bonuses concurrently.

Activation, Opt-In and Acceptance

Bonuses may auto-activate upon a qualifying deposit or may require manual opt-in on the Promotions page. Users may opt out of promotional offers prior to activation. If a bonus is declined or deactivated, the corresponding bonus funds will not be credited, and the user will retain only their cash deposit and winnings derived therefrom.

Wagering Requirements and Playthrough

Bonus funds and any winnings derived therefrom are subject to wagering requirements and playthrough conditions. The wagering multiplier and time limits are defined per promotion. Typical terms apply as follows:

1. Wagering is calculated on settled bets and eligible winnings arising from bonus activity.
2. Wagering requirements must be fulfilled within the promotion’s validity period; failure to do so forfeits the bonus and any associated winnings.
3. Each bonus must be wagered separately; funds from different offers cannot be combined to reduce the wagering requirement.
4. The standard per-bet limit during wagering is 5 EUR/USD (or equivalent in the local currency) unless the offer states otherwise.

Game Contributions and Exclusions

Contributions to wagering requirements vary by game type and offer. In general, slots contribute 100% toward wagering, while table games, roulette, and video poker contribute 0% unless an offer specifies otherwise. Live casino games do not contribute to wagering requirements unless explicitly stated in a promotion. Some games may be excluded from contributions or have capped impact on progress; the exclusion list for any active offer is described in the promotion-specific terms.

Time Limits, Expiry and Result Windows

Promotions carry defined lifespans. The promotional bonus funds and any related winnings must be used within the timeframes stated in the offer. Typical patterns include:

• Bonus validity commonly ranges up to 14 days from issuance, with separate activation windows for free spins.
• Free spins granted with a promotion usually have an activation window of 1–7 days and a playthrough period of 1–7 days post-activation.
• Winnings from bonus play may be subject to withdrawal caps or other limits as specified in the promotion.

Withdrawals, Limits and Cashout Rules

Withdrawal of funds arising from bonus activity is conditional on meeting all wagering requirements and any promotional limits. Typical terms include:

• All bonus-related withdrawals require full account verification and, in many cases, a qualifying deposit.
• Maximum withdrawal amounts may apply to each promotion and can vary by currency; winnings from free spins often have separate caps.
• If a user requests a withdrawal before completing the wagering requirements, the bonus and any winnings tied to that bonus are forfeited, and any remaining bonus balance is removed.

Restriction, Prohibitions and Anti-Fraud Provisions

Melbet prohibits actions intended to exploit bonus promotions. Prohibited conduct includes collusion, multi-account manipulation, delaying game rounds to meet wagering requirements, and any other activity deemed abusive. Melbet reserves the right to cancel bonuses, confiscate winnings, adjust balances, or suspend or terminate accounts in cases of suspected or proven abuse or fraud. The operator may implement additional checks or require refunds of bonus-related winnings where abuse is detected.

Modification, Suspension and Termination of Promotions

Melbet reserves the right to modify, suspend, or terminate any bonus offer or the promotional terms at any time without prior notice. Such changes apply to current and future offers. The operator may publish revised terms within the platform, and continued participation after changes constitutes acceptance of the updated terms.

KYC, Responsible Gaming and Compliance

Promotions are subject to Know Your Customer (KYC) procedures and responsible gaming safeguards. Users may be subject to identity verification, source-of-funds checks, and deposit limits. Players who self-exclude or are under any form of ban or restriction are ineligible for bonuses. Melbet endorses responsible gaming practices and may implement limits or take action to protect players and the integrity of promotions.

Governing Law, Disputes and Support

The interpretation and enforcement of these bonus terms are governed by the applicable Terms and Conditions of Melbet. In the event of a dispute related to a promotion, users should contact Melbet support for resolution. All decisions regarding promotions rest with Melbet, whose rulings are final on promotional matters.